Shipping policy

When will I receive my order?

As soon as possible! We work hard so you can have quality products at the earliest possible date. Once you’ve submitted your order we’ll get your products packaged within 5-7 days. We will then send you a tracking number once your order has shipped. However, you can also track the order by logging into your The Alchemist's Kitchen account.

Please have patience. Domestic orders can take anywhere from 3 - 10 days to arrive on average. International orders arrive within 2 - 3 weeks on average but can take up to 6 weeks. If your order contains products on the backorder we always inform the customer.

Please note: All orders are processed and shipped on Monday through Friday, excluding holidays. Delivery may take a few extra days if the destination is in a rural area.

Do you ship internationally?

Yes, we ship internationally. However, currently, we cannot ship to Canada. Apologies to our community there. We are not responsible for customs fees or delays.

What are your shipping charges?

We charge a standard ground shipping rate and offer free shipping on all orders over $100. International shipping will be charged at an additional charge of US$35

What is your return policy?

When you're happy, we're happy! Learn more about our easy and flexible return policy here.

Do you offer shipping to P.O. Boxes?

Unfortunately, we do not ship to P.O. boxes.